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◆General

Who is Underlying Games?
We're a small game studio making strange, dark little games for Steam — One More Ticket, Gambit and Minefield Lotto are on the workbench right now.
Where can I play your games?
Early builds and jam games live on our itch.io page. Full releases are coming to Steam — wishlisting there is the best way to get notified on launch day.
When do your games come out?
Each game gets its own date once it's locked in. Follow us on X or wishlist on Steam and you'll hear first.
Which platforms do you support?
Our games are built for Windows PC on Steam first. Other platforms are decided game by game, and each store page lists exactly what's supported.

$Steam & Purchases

How do I wishlist a game?
Open the game's Steam page and press Add to your Wishlist. Steam will email you when it launches or goes on sale.
Will there be demos?
We plan to put out demos ahead of release when a game is ready for it. Demos appear on the game's Steam page as a Download Demo button.
How do refunds work?
Purchases on Steam are handled by Valve under the Steam refund policy. Request one from your Steam purchase history — we can't issue Steam refunds directly.
I bought on itch.io — do I get a Steam key?
Not automatically. If a game offers a Steam key to itch.io buyers, it'll be stated on that game's itch.io page.

!Technical Help

The game won't launch or crashes on start.
First, in Steam right-click the game → Properties → Installed Files → Verify integrity of game files. Then update your graphics drivers and restart. Still stuck? Send us a ticket with your PC specs.
Where are my save files?
Saves are stored automatically on your computer, per game. Uninstalling and reinstalling normally keeps them, but back up before wiping anything.
Does it work with a controller or Steam Deck?
Gambit has full controller and Steam Deck support. For our other games, check the controller and Steam Deck badges on each Steam page.
The game runs slowly. What can I do?
Close background apps, make sure your laptop is plugged in and on its high-performance GPU, and lower any visual effects in the game's Options menu.
How do I report a bug?
Use the Contact support form below and pick Bug report. Include what you were doing, what you expected, and what happened instead — a screenshot helps a lot.

✕One More Ticket

What is One More Ticket?
A scratch-off horror game. Scratch tickets, chase the money goal, and decide how much you're willing to trade with the dealer to get out of each room.
Do I have to make a deal with the dealer?
No. You can work your way out of a room by playing — the dealer's offers are a shortcut, and shortcuts cost something.
Is it scary?
It's more unsettling than jump-scare heavy: an odd tone, creeping dread and some disturbing imagery. Not recommended for younger players.

♛Gambit

What modes are in Gambit?
Play Chess against easy, medium or hard bots, Gambit Tower — a roguelike gauntlet of opponents — plus puzzles and a Learn to Play mode.
Can I play against friends?
Yes: same-screen hot-seat, and online games with Steam friends through Steam lobbies. There's no ranked matchmaking at launch.
Can I change how the board looks?
Gambit has three visual styles — Gothic Ink & Candlelight, Pixel and Flat — each with its own matching sounds and music. Switch any time in Options.
Which languages are supported?
English and Simplified Chinese.

✱Minefield Lotto

What is Minefield Lotto?
Minesweeper dealt at a casino table, with roguelike runs: push your luck, build your run, and see how deep the field goes before it goes off.
Do I need to know Minesweeper?
It helps, but the game teaches the basics. If you can count to eight, you can play.

✎Press & Creators

Can I stream or make videos of your games?
Yes — please do. You're free to stream and monetize videos of our games. A link back to the Steam page is appreciated.
How do I request a press or creator key?
Email hello@underlyinggames.com with your outlet or channel link and which game you'd like to cover.
Are you open to publishing or partnership offers?
We read everything. Send details to hello@underlyinggames.com.
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CONTACT SUPPORT

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